Privacy Policy

At LUMOS we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website.

1. Information We Collect

  • Personal Information: When you make a purchase, we collect your name, email, phone number, and billing and shipping addresses.

2. How We Use Your Information

  • To Process Orders: Complete your purchases and arrange shipping.
  • To Communicate: Send order updates, promotional offers, and respond to inquiries.
  • To Improve Our Site: Analyze usage to enhance user experience.

3. Sharing Your Information

  • No Sale of Information: We do not sell or rent your personal information to third parties.
  • Service Providers: We may share information with trusted partners like Shopify and Google Analytics to operate our site and analyze performance.
  • Legal Obligations: We may disclose information to comply with legal requirements or protect our rights.

4. Data Security

  • We use secure measures to protect your personal information, though we cannot guarantee complete security.

5. Your Rights

  • Access and Control: You can access, correct, or delete your personal information by contacting us.

6. Data Retention

  • We retain your information only as long as necessary for our services or as required by law.

7. Changes

  • We may update this policy from time to time. Any changes will be posted on our Site.

8. Contact Us

For questions or to exercise your rights, please contact us at: